Reseller hosting and managed WordPress hosting for agencies
Reseller hosting lets your agency include hosting in its client service while a provider runs the infrastructure. NowHosted Agency and Scale combine a client portal with your logo, client billing transfer, bulk plugin and theme updates, and team roles. Free migration helps move client sites into a managed platform without taking on server administration.
Client portfolio
Agency workspace| Client site | Plan | Billing owner | Update status |
|---|---|---|---|
| studio.example.com | PlanAgency | Billing ownerAgency | Update statusReview updates |
| store.example.com | PlanAgency | Billing ownerClient | Update statusStaging review |
| client-one.example.com | PlanScale | Billing ownerClient | Update statusAwaiting approval |
01
Hosting for agencies with a clear division of work
Your agency manages the client relationship, site content, application code, and release decisions. NowHosted manages the hosting layer, including server patching, backups, SSL renewal, WAF protection, malware scanning, and uptime monitoring. That split gives your team a concrete answer when a client asks who looks after the website.
Every site runs in an isolated container. Choose North America, Europe, or Asia-Pacific per site, with global CDN and edge cache included. A portfolio can serve different audiences without forcing every project to use the same origin region. Read the managed hosting responsibility matrix before defining what your own client service includes.
- Keep server operations with the hosting provider.
- Keep compatibility testing and release approval with your agency.
- Match plan capacity and support to the sites you operate.
02
White label hosting services with your logo
Agency and Scale include a white-label client portal with your logo. Give clients a portal that reflects your agency while NowHosted supplies the managed hosting platform behind it. The portal supports the hosting part of your service without requiring your team to build the surrounding infrastructure.
Client billing transfer is included on Agency and Scale. Use it when responsibility for paying for hosting needs to move to a client. Agree who pays for hosting and who remains responsible for site maintenance as part of the handover, so billing ownership and service expectations stay clear.
A portal with your logo and the ability to transfer billing support different client arrangements. They do not decide your service pricing or the scope of your retainer. Your agency defines those terms around the hosting capabilities it uses. The hosting plan comparison shows which features belong to each subscription.
Your agency
Client name
Your client
- studio.example.comWordPress
- store.example.comWordPress
03
Give the right people the right role
Agency and Scale include owner, developer, billing, and client roles. Use the available roles to reflect the work people perform rather than making every participant share the same account responsibilities. Keep technical changes and billing tasks assigned deliberately as staff and client relationships change.
Bulk plugin and theme updates help your team carry out maintenance across sites. Your agency decides which updates to apply, checks compatibility, and reviews the result. A tool that applies updates does not replace judgment about a custom theme, a store integration, or a client workflow.
Staging gives you a copy to test before changing a live site. SSH, Git deploy, and WP-CLI support developers who need direct operational tools. Use the WordPress hosting platform to review how these tools fit the maintenance work your agency already performs.
Workspace roles
- OwnerAssigned
- DeveloperAssigned
- BillingAssigned
- ClientAssigned
04
Move a portfolio with a clear review process
Free migration is included on every plan, including moves involving many client sites. NowHosted copies each client site to its own staging address, tests it, and moves the client domains one by one with a low DNS TTL, so no client sees downtime. Your agency can review the important pages and application behavior before the live cutover rather than treating a successful file copy as the whole job.
Prepare a clear handover for each project. Identify who controls DNS, who can confirm site behavior, and which client activities matter during the move. Stores, lead forms, and custom applications deserve checks that reflect their actual work. The website migration guide explains the migration sequence without requiring a separate migration purchase. If your portfolio sits on WP Engine today, our comparison of WP Engine alternatives for agencies sets visit caps, storage and overage rules side by side.
Full backup export remains available at any time. Your agency can maintain an exit path for each site rather than tying its client commitments to an inaccessible copy of the website.
Portfolio migration queue
studio.example.com
Staging copyDNS ownerstore.example.com
Workflow reviewClient approvalclient-one.example.com
DNS cutoverLow TTL
05
Choose a plan around your portfolio
Agency costs 149 USD per month or 888 USD per year, equivalent to 74 USD per month. It includes 20 sites, 600k monthly visits as a soft limit, and 150 GB storage. Daily backups are retained for 30 days. Priority support, Laravel and Node apps, the branded portal, billing transfer, bulk updates, and team roles are included.
Scale costs 399 USD per month or 2,388 USD per year, equivalent to 199 USD per month. It includes 60 sites, 2M monthly visits as a soft limit, and 500 GB storage. Backups are retained for 90 days, with hourly backups for WooCommerce. Every plan includes uptime monitoring every minute. Scale adds dedicated resources and a named on-call contact.
| Requirement | Agency | Scale |
|---|---|---|
| Portal with your logo and client billing transfer | AgencyIncluded | ScaleIncluded |
| Bulk updates and team roles | AgencyIncluded | ScaleIncluded |
| Support | AgencyPriority support | Scale24/7 priority support with a 15-minute first response |
| SAML SSO and audit log | AgencyChoose Scale for these features | ScaleIncluded |
| Invoice billing and purchase orders | AgencyChoose Scale for these features | ScaleIncluded |
| Security questionnaire pack | AgencyChoose Scale for this feature | ScaleIncluded |
Monthly visits are soft limits, with no visit overage fees. NowHosted suggests an upgrade when usage calls for it. For projects beyond WordPress, review web application hosting on Agency and Scale.
Bring a real site to the hosting discussion
The free hosting audit gives your team a read-only report from a current site. Paste the URL, choose the site type and region, and review TTFB, DNS and TLS time, HTTP version, certificate expiry, compression, caching, and security headers. No card is required, and the audit never changes the site.
Use those findings to frame a client discussion about hosting needs. A measurement from a current site gives context for reviewing the setup, while the subscription decision still depends on the full portfolio and the responsibilities your agency accepts. For store projects, the WooCommerce hosting guide covers checkout caching and backup frequency.
FAQ
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Agency and Scale include a white-label client portal with your logo, client billing transfer, bulk plugin and theme updates, and owner, developer, billing, and client roles.
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Yes. Agency and Scale include client billing transfer. Agree billing ownership and ongoing maintenance responsibilities with the client as part of the handover.
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Yes. Free migration is included on every plan. NowHosted uses a staging copy, testing, and DNS cutover with a low TTL for zero downtime.
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Your agency chooses the updates and checks compatibility. Agency and Scale provide bulk plugin and theme update tools and staging to support that work.